IT Service Manager - MCSE / ITIL - Kettering - £40,000

Recruiter
CV Screen
Location
Kettering
Salary
35000.0000
Posted
18 May 2017
Closes
17 Jun 2017
Contract Type
Permanent
Hours
Full Time

IT Service Manager - MCSE / ITIL - Kettering - £40,000

A Microsoft certified IT Service Manager with client facing experience is required for a position based near Derby. A salary of up to £40,000 is available depending on experience. Microsoft qualifications and ITIL accreditations will be required for this position

Key Skills;

- Project Management / Service Delivery

Key Accountabilities

- Proven experience in Service Delivery to key clients
- Maintain agreed levels of service provision to customer base
- Take responsibility for design, implementation and coordination of client projects
- Identify and resolve incidents
- Periodic onsite audits to ensure SLA’s are being adhered to
- Pre-sales activities when needed

Technical Skills;

- Virtualisation experience
- Sharepoint would be useful
- Citrix
- Security infrastructure implementation
- Server and Network implementation

A Microsoft based skill set will be required for this position

Location – Kettering

Salary – up to £40,000 plus benefits

Keywords – Service Delivery Manager / Service Manager / ITIL / Prince / Citrix / VMWare / Derby / Derbyshire / Coventry / Kettering / Midlands / Helpdesk Manager