Software Installation Technician

Recruiter
Nanotek Ltd
Location
Preston
Salary
22000.0000
Posted
18 May 2017
Closes
17 Jun 2017
Contract Type
Permanent
Hours
Full Time

Software Installation Technician - Preston - £22K - £25K

The Role

The Implementations Technician will provide exceptional implementation and training services in accordance with expectations.

Responsibilities include:

- Working with relevant departments, 3rd parties and trading partners to ensure delivery of solution is correctly met and within agreed timescales.

- Configuration of new client platforms, additional partners/messages, BOS integration and bespoke modules.

- Installation of client side modules (NeTransfer, Sage Integration, Dimensions Web Services etc.)

- End to end testing/validation of all available messages and modules.

- User acceptance testing.

- Remote training to end-users.

- Client sign-off.

- Post-installation support to ensure smooth transition from UAT to LIVE.

The Implementations Technician will also assist in other areas of the business as and when required. These duties include:

- Assistance with Support case logging and resolution (telephone and email).

- Software testing of new modules and platform functionality in the form of:

o Creating/updating software test cases.

o Manual testing.

o Specification testing.

o Usability testing.

o Regression testing.

o Defect reporting.