Customer Service Advisor - Email Based

Recruiter
Search Consultancy
Location
Leeds
Salary
18000.0000
Posted
18 May 2017
Closes
17 Jun 2017
Contract Type
Permanent
Hours
Part Time

Customer Service Advisor (email)

Leeds

£18207

Full time - need to be available between 8am - 8pm.

Shift usually work out as;

2 x 8- 4.15pm

2 x 10-6.15pm

1 x 11.45 - 8pm

Saturday 8-2pm 1 in 3

My well established client is a leading credit provider who specialises in debt purchasing. They are currently recruiting for Customer Service Advisors who will be mainly email based. (part time and full time)

The main purpose of the role is to respond to any queries that come in via email from customers or third parties. Also;

  • To deliver excellent customer service
  • Ensuring any complaints are escalated to the right department
  • Managing all queries within a timely manner

Experience of Microsoft, letter writing and customer service is desirable.

Please ring Kirsty on if you would like to find out more.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.