2nd/3rd Line Network Engineer

Brightred Resourcing Ltd
18 May 2017
17 Jun 2017
Contract Type
Full Time

2nd/3rd Line Network Engineer Windows Routing Switching Active Directory Networking Firewalls

2nd/3rd Line Network Engineer

My fantastic client who is a Microsoft Gold Partner is the Surrey area is looking for an experienced Network Engineer to provide both 2nd/3rd line support on their busy Tier 2 Service Desk and as required, visit customer sites to carry out service visits, commissioning of new installations, on-site support and management of existing networks.


Tier 2 Service Desk:

o Configuration of Microsoft servers and desktop machines

o Taking ownership of Tier 2 support and priority cases

o Dealing with escalated cases from Tier 1

o Telephone and Remote support

o Maintenance of servers and network equipment

o IT security and backup checks

o Assisting Technical Managers and The Service Desk Manager with sensitive and escalated task


o Installation and configuration of desktop machines and laptops

o Carry out service visits to ensure all servers and network equipment is running smoothly and looking for any potential problems

Essential Skills:

  • 5 years’ experience of working with Server and Networks
  • IP Addressing
  • Active Directory
  • Routing Protocol technologies
  • Microsoft Client and Server Operating Systems, specifically:

o Windows 7

o Windows 8

o Windows 10

o Server 2012

o Server 2008/2008R2/ 2012

o Small Business Server 2008/2012

Desirable skills (not essential):

  • Microsoft Exchange/O365
  • Apple products
  • VoIP
  • Firewall configuration and troubleshooting

This is a permanent role paying up to £32k per annum plus benefits.

If you are a solid Network Engineer with experience of Windows, Routing, Switching, Active Directory and ideally Firewalls then please forward your CV over to me asap as interviews are being arranged immediately.