Account Manager

Rullion Ltd
18 May 2017
17 Jun 2017
Contract Type
Full Time

An exciting opportunity has arisen for an Account Management role in Warrington

Monday to Thursday 09:00 - 17:30

Friday 09:00 - 16:15

£20,000 + Bonus (to be discussed at interview stage)

Your role will be to manage a portfolio of customer working in a B2B telephone sales environment on behalf of our client. You will be responsible for effectively managing a portfolio of circa 200 customers to maximise new revenue opportunities, retain and grow revenues and deliver key initiatives. You will be required to work closely with other teams and divisions within the Company to deliver portfolio plan objectives.

You will be required to build an opportunity pipeline through assessments of opportunities and target markets, information gathering on customers and competitors, generation of new opportunities from existing customers, exploitation of sales campaigns and sales leads, follow-up sales activity, formal proposal writing, negotiation and closing of the sale.

You will be required to represent the voice of the customer by feeding insight back into the business to build better customer solutions for future. To manage a blend of existing and development customers to achieve portfolio revenue growth and new business targets through creating and deploying a portfolio plan to increase share of spend and improve and enhance customer satisfaction.

Employment in this role is subject to a CRB check.

  • Experience within a sales and service role ideally within a contact centre environment
  • Proven track record of consistently over delivering against targets
  • Good administration, planning and organisation skills
  • Good level of verbal and written communication
  • Educated to GCSE/O-Level standard including Maths and English
  • Able to build effective working relationships with both your team and external client team

Able to demonstrate that you live the Companies values, possess strong self-belief, able to self-manage and constantly drives for improvement.