Senior Application Support Analyst - Up to 50k

Ikhoi Recruitment
18 May 2017
17 Jun 2017
Contract Type
Full Time

A leading Visual Marketing solution for brands company based in the West End is looking a Senior Application Support Analyst to provide technical and operational support to its growing list of top-tier customers as they look to integrate with their visual marketing platform.

Great Benefits!

They offer competitive salaries, stock options, and a variety of benefits including full medical, dental, and vision coverage and pre-tax commuter benefits. Perks include catered lunches, fully stocked pantries and great gear to help you get your job done.

Required Competencies as a Senior Application Support Analyst

  • Excellent communication skills, both written and verbal; you can speak both developer and human, with a few dialects in between.
  • Ability to multi-task with strong organizational or project management skills. Understands a sense of urgency and must be able to prioritize in a fast paced environment.
  • Demonstrates initiative; you must exhibit a strong work ethic, lead by example, and bring new ideas to the table
  • Strong problem-solver with a solutions oriented mindset; you must be able to think outside the box when challenging technical issues arise.
  • Customer focused mentality; you have an inherent need to help people, a positive attitude and collaborative nature.
  • Familiarity with creating and reviewing technical documentation

Required Skills as a Senior Application Support Analyst

  • Fluent in English. Bonus for speaking Spanish but not essential
  • Strong understanding of web application technologies.
  • General understanding of OOP & RDBMS concepts.
  • Experience in cross-browser web development: HTML/CSS and javascript. Experience with SQL & relational database
  • Experience with SQL & relational databases (queries, basic data extraction and processing, etc.).
  • Experience with source control (Git)

Education/ Experience:

  • Bachelor’s degree Prior client-facing experience required
  • Cross-platform e-commerce experience preferred
  • Minimum of 3-4 years experience in a technical implementation or technical solutions role

HTML / CSS / javascript / SQL