Network Engineer 2/3rd Line

Recruiter
Betting Appointments
Location
London
Salary
40000.0000
Posted
18 May 2017
Closes
17 Jun 2017
Contract Type
Permanent
Hours
Full Time

Network Engineer (2/3rd Line) London £40-45K

Overview:

To manage and support new and existing Infrastructure systems globally along with the support of local IT staff for a market leading concierge business in London.

Reporting to the IT and Compliance Manager, the successful candidate will be responsible for Helpdesk Management (CRM, Ticketing) & Escalation along with 2nd / 3rd Line Desktop, Servers incl. AD, Exchange, GPO & Network Support.

Main Accountabilities & Responsibilities:

Infrastructure/Network Engineer

  • IT Helpdesk Management (CRM, Ticketing) & Escalation.
  • 2nd / 3rd Line Desktop, Servers incl. AD, Exchange, GPO & Network Support.
  • Regular Microsoft, VMWare & Linux environment patch management & support.
  • Linux, Unix, Web Technology support.
  • Storage Management (NAS).
  • Regular management and configuration of Firewalls/Switches and other network devices (pfSense, CISCO, etc.)
  • Maintaining Network Security (AV Server, Proxy Management, Vulnerability etc.)
  • Managing Backup/ Restores & DR Strategies (Veeam, etc.)
  • Supporting Telephony system alongside third party support (Avaya IP Office and Cloud based telephony).
  • Documentation & Asset register maintenance.
  • Organise & Provision for new system & image roll outs.
  • Maintaining Vulnerability register for new vulnerabilities affecting infrastructure.
  • Knowledge of cyber security
  • Support & knowledge of cloud platforms like Azure & AWS.
  • Experience to support of various vendor technologies like Qualys, McAfee ePO, Bluecoat, pfSense, Cisco etc.

The Right Candidate:

  • Excellent Helpdesk Management abilities
  • Strong across 2nd / 3rd line support
  • Regular management and configuration of Firewalls/Switches and other network devices
  • Network security exposure
  • Comfortable across both Microsoft and Linux environments
  • Strong communicator who has the ability to work with other members across the business including Project Managers

We regret that due to current volumes, we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible. If you are contacted, please note that, as part of the registration process, you will be required to provide us with proof of identity and proof of eligibility to work in the UK.

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