Senior Network Support Engineer

Global Technology Solutions Ltd
18 May 2017
17 Jun 2017
Contract Type
Full Time

A fantastic opportunity has arisen for a Senior Network Support engineer Tier 3 to join well established blue chip organisation based at one of their prestigious sites.

The client has site situated in various locations such as Northampton, Horsham and Birstall. The client is flexible about which site the successful candidates would chose to work.

Candidates must have SC clearance, or be eligible to be SC cleared.

Reporting to the Network Support Tier 3 Team Leader (EN) for enterprise networking teams, the primary function of this role is to provide a technical response/ fix to incidents, changes, service requests, small scale projects and BIS.

This role is based within a team that provides 24x7x365 cover via on call rota however this role primarily operates Monday to Friday 0900-1730 but the successful candidate will be required to work to support the teams operations if or when required.

The successful candidate will require previous technical experience with a proven ability to perform technical diagnostics and administration across the team's portfolio of products. The successful candidate will ideally come from a multi-vendor best in class environment as the successful candidate will be required to be part of the technical team responsible for delivering vendor independent Network Solutions at Cisco Gold Partner Standard.

You will be a highly experienced tier 3 level engineer able to competently undertake operational duties on complex Enterprise Networks as part of a highly technical team. You should have an understanding in liaising with Vendors at TAC level and be aware of the processes and standard of diagnostics this requires.

Technical skills:
? Hands on implementation and troubleshooting of complex multi-vendor networking solutions from a combination of the following technologies. Cisco, Extreme, Juniper, HP, Cisco/Juniper/Checkpoint security skills.
? Experience of WIFI solutions including Aruba Clearpass and Airwave. Cisco WLC, Meraki, ISE and Prime, Ubiquiti WIFI solutions,
? Nexus Experience (5, 7 series and 9k experience and/or certification) an advantage.
? Load balancing technologies such as F5, ACE an advantage.

? Security Clearance. (SC Level) or the ability to be security cleared.
? CCNP/JNCIP/CCSE ideally working toward your CCIE or equivalent
? Knowledge of Network analytical tools such as Wireshark

? CCIE or vendor equivalent with relevant experience at Maintainer level.
? Knowledge and experience of network management tools, Knowledge of Service Now ITSM system. Knowledge and experience of F5 Configuration and fault finding. ITIL foundation

Personal Skills and Qualities:
? Ability to lead and develop others in a technical environment.
? Ability to collaborate to resolve complex issues.
? Experience in motivating teams to deliver excellent results.
? Customer focus, with a desire to deliver consistently high quality service.
Good communication skills both written and verbal.

If you are a Senior Network Support Engineer with the above experience and skills please apply now!