Account Executive

Recruiter
SF Group
Location
Market Harborough
Salary
16500.0000
Posted
18 May 2017
Closes
17 Jun 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

SF Group are currently recruiting for an Account Executive to join a growing company as part of an existing team based in Market Harborough.

We are looking for an Account Executive who is a confident individual with an excellent telephone manner, alongside good IT and written skills. To be successful in the role you will also need to be committed, reliable and hard working, with a positive and proactive approach to work.

You will need to display the following:

  • Be a strong team player with a flexible and enthusiastic approach to business
  • Be a quick learner
  • Be able to multi-task
  • Have a strong attention to detail and a determination to succeed

Responsibilities:

  • Inbound call traffic handling from B2B and B2C customers
  • Complaints Management
  • Processing of returned data from companies, including contacting members of the public for feedback on our service
  • Managing the online 'contact us' customer channel
  • Processing the approval and review of companies subscribing to our services.
  • Processing payments
  • Assisting clients in the use of our services from one-man bands to blue chip organisations.
  • Offering general support to our team of 2 Account Managers and
  • On occasion deputising for the Account Management team or the Telesales teams

Essential criteria:

  • Excellent customer service skills
  • Excellent written and verbal skills
  • Computer literacy

In return you will be offered a great benefits package and an attractive salary of £16,500.