Cisco Collaboration Engineer Tier 2
Cisco Collaboration Engineer required to assist as an escalation point and technical authority.
Your new company
My client a Cisco Gold Partner, requires a Cisco Collaboration Engineer to support their client's infrastructure. Growing rapidly and with a company ethos which is built around family values, they offer a great package of benefits along with the chance to expand your knowledge and experience with Cisco products through state of the art technology.
Your new role
You will be required to be a point of escalation and using your technical expertise to deliver exceptional support and managed services to their end client.
Whilst being the escalation point for any technical issues you will also be required to help drive knowledge and experience across the business through offering guidance and support to the team.
You will have a strong ground knowledge in Cisco technologies and have the willingness to work on different Cisco technologies will be essential.
What you'll need to succeed
You will be required to have CCNP Collaboration Certification or working towards this.
Ideally be proficient in CUCM
Proficient in Gateway configuration and troubleshooting skills.
You will have a great understanding of the following within the Collaboration Suite:
CUCM, Unity Connection, Gateway/Cubes, IM and Presence, UCCX, Video and Voice Protocols.
You will have experience of working within an MSP environment.
You will have the willingness to work occasional weekend and evenings on an overtime basis.
What you'll get in return
Working for this you will have exposure to Cisco training facilities, with the client being a Cisco Gold Partner. You will have the opportunity to work on new state of the art technology helping you grow in experience. You will receive overtime pay.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.