Desktop Support - Trading - £35,000

Recruiter
HW Select
Location
London
Salary
30000.0000
Posted
18 May 2017
Closes
17 Jun 2017
Contract Type
Permanent
Hours
Full Time

Desktop support technician needed for a leading brokerage based in the City. The Desktop Support Technician will provide single point support for end users to receive support and maintenance within the organisation's desktop computing environment.

Key skills:

* 1 years' experience in Trade floor environment.
* Desktop Experience - Hardware/software, Windows 7 and Office 2011-16.
* Basic network knowledge with cable management (patching).
* Problem Solving - Track record of troubleshooting different types of IT issues.
* High Level of customer service - able to deal with difficult customers/stressful situations.
* IT Service Management tools based on ITIL standards (Remedy/Cherwell/ServiceNow)
* Time Management - Ability to prioritize one issue over another.
* Excellent Communication skills.
* A can do' attitude to support and learning new skills.