Systems Manager

Recruiter
Wheatcroft Sims Associates
Location
Birmingham
Salary
40000.0000
Posted
18 May 2017
Closes
17 Jun 2017
Contract Type
Permanent
Hours
Full Time

Operational Systems Manager

Location: Birmingham

Salary: £45,000

Our client is looking for an Operational Systems manager to take a strategic view of the stytems currently in use within the business and to ensure the business is running to optimal efficiency.

Responsibilities:

  • Accountable for interpreting requirements, scoping, planning and delivering the business automation opportunities to meet the strategic needs of the business
  • First point of contact for system queries
  • Optimise systems and processes to maximise human interventions, reducing error rate and handle times
  • Developing template client reporting capabilities via Qube PM
  • Automation of systems and workflows
  • Building reports so business can effectively report on KPIs
  • Report on KPI exceptions
  • Working closely with all stakeholders to ensure consistency of practice and standards
  • Providing monthly reports to the management team on business systems development opportunities, support arrangements, performance and other relevant issues
  • Maintaining working relationships with system providers regarding development path proposals and external support services
  • Working closely with business development team to develop commercially viable business systems solutions for bids

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