IT Support Analyst
As a result of continued growth, our Nantwich based, multi-national client is looking to grow their support function by bringing an additional IT Support Analyst into the business.
As an IT Support Analyst you will be responsible for providing on-site best in class IT service support and ensure effective, timely support for key IT issues. This will include providing remote support to their EMEA operation while striving for strive for continuous improvement and delivering against key objectives and delivery of SLAs.
You will support a wide range of technologies including hardware (laptops/desktops/printers/etc.) mobile technology and a range of application predominantly within the Microsoft suite. These will include:
- All Microsoft Office (2007, 2010) applications - moving to 365
- Windows 7 / 8 / 10
- Exchange 200x
- Active Directory
As such, we are looking for someone with broad exposure supporting multiple technologies and an ability to adapt quickly and 'think on their feet'. An excellent communicator, you will be able to deliver excellent customer service to a range of stakeholders and have a keen interest in developing your knowledge of the industry. If this sounds like you, please apply via the website.