The primary role of the System Administrator is to ensure the day-to-day administration and management of IN-SYNC Credit Services' loan management and CRM system.
This will involve acting as the key point of contact for internal queries, ensuring both new development and the ongoing maintenance of the system. The role will also include acting as first-line support, providing bug fixes where possible, creating bespoke reports, writing specifications for new development requests and providing general training and administration support to both staff and managers within IN-SYNC.
Additionally, the role will act as primary liaison with the external software provider, escalating issues where necessary and project managing any new development requirements.
This role would suit an individual who has prior involvement in administering a loan management or CRM system, in addtion to any experience of working in a support helpdesk or first line support environment. We are looking for someone with excellent communication and interpersonal skills; an individual who has the ability to understand business needs and provide efficient solutions. As part of a small team, we need someone who can work equally well alone or in a team and has the ability to self-motivate.
It would be highly beneficial if the successful applicant was proficient in the use of SQL Reporting or Crystal Reporting and any experience of HTML or CSS would be advantageous.
The IN-SYNC Group is a 21st Century Fin-Tech Group of companies providing specialist accountancy, outsourcing, and financial services to our clients.
We recognise that our success as a Group is shaped by the success of our people, so we believe in developing our employees - aiming to create opportunities and careers rather than jobs.
Our business is dynamic and fast paced, constantly evolving to ensure we always remain compliant with current and planned legislation; our innovative leadership team continually improving our position as a high performing organisation.
We look to hire individuals who are keen to be challenged, are hungry for success and who will share our passion for working in an energetic and motivated environment.
Our offices are currently based in Elstead (GU8) however we are relocating to Farnham, Surrey (GU9) later this year.