Ground Handling Delivery Management Manager - 50-70K

Deerfoot IT Resources Ltd
18 May 2017
17 Jun 2017
Contract Type
Full Time
Ground Handling Delivery Management Manager - 50-70K
West London (M25/M4)
Travel and Transport Technology

Are you working in Business Solution or Service Delivery Manager or acting as a Project / Programme Manager in the (Airport) IT industry with strong IT operations experience? I have the role just for you……

We are looking for a Ground Handling Delivery Manager to provide quality and consistent Service Delivery for the full range of IT and Airport IT Products. You will be responsible for the overall work environment through information dissemination and sharing of experience and expertise to ensure continous learning process in business and team level. Provide a customer escalation point and effectively address customer escalations and concerns working with internal stakeholders.

Key skills
*Experience in Business Solution and/or Service Delivery management, acting as a Project / Programme and/or manager in the (Airport) IT industry with strong IT operations experience.
*Understand the end to end operations, components and processes.
*Experience of working in an ITIL environment
*Previous airline experience required

You will be involved in business and IT operations (airport business processes, airport IT, ground handlers, airlines and travel industry).

Salary: 50-70K
Benefits: Bonus, flexible/home working, 28-30 days holiday, 8% pension, life assurance, private medical insurance, relocation package.

We offer a multicultural approach and good team spirit with great career progression.

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).