IT Administrator 2nd Line Support

Recruiter
Reed Technology
Location
Belfast
Salary
22000.0000
Posted
18 May 2017
Closes
17 Jun 2017
Contract Type
Permanent
Hours
Full Time
IT Administrator 2nd Line Support – Belfast – Permanent - £22,000 - £25,000

REED Technology Belfast are delighted to be working with an organisation within the FMCG arena.
This is an excellent opportunity to become involved with an established, leading provider of FMCG within the manufacturing and supply industry.
Are you a team player with high a level of enthusiasm? Do ‘YOU’ want to love Mondays again?

Key Responsibilities
• Ability to communicate and work with people who have a wide range of IT/System skills and abilities. These can range from almost none to Power Users and can cover a very wide range of technologies.
• Configuring and maintaining corporate mobile devices (Android and iOS mobiles and tablets)
• Maintaining and supporting network printers
• Installing, maintaining and supporting PC and Laptop hardware, and the day-to-day requirements of their users
• Managing/supporting Windows Server-based networks and users on Windows Desktop Operating Systems, and Office software
• Supporting Citrix and supporting users on MS Exchange
• Ability to see work as part of an overall team, where every individual has an important role to play. Ability to see the organisation as an integrated system when changes at one area always have an effect on others.
• Have a mature and responsible attitude towards system security and the ability to maintain strict confidentiality with respect to data and information encountered.
• Have a practical and logical approach to problem solving and the ability to learn quickly through observation.
• Have a flexible approach to working hours. Be prepared to take support calls outside normal working hours. Work at weekend and / or times when production is not running.
• Be capable of and be prepared to travel within the UK & Ireland and stay overnight for periods of time as dictated by specific projects.

Essential Criteria
• Experience of managing/supporting Windows Server-based networks & users on Windows Desktop Operating Systems, and Office software.
• Experience with corporate backup software, systems and procedures.
• Experience with maintaining and supporting network printers.
• Exposure to corporate firewall configuration and maintenance
• Working knowledge of configuring and maintaining corporate mobile devices (Android and iOS mobiles and tablets)
• Experience in a database administration environment
• Exposure to a 3rd level education.
• Ability to communicate and work with people who have a wide range of IT/System skills and abilities.
• Experience of configuring and maintaining Zebra label printers.
• Experience of supporting Citrix
• Working knowledge of office phone systems, voicemail, IP phone technology, PABX technology
• Working knowledge of corporate security systems, procedure and implementations
• Experience of account based ERP systems
• Exposure to network design, installation and configuration. VPN, managed switches, routers, bridges
• Experience of supporting users on MS Exchange
• Experience of virtualised server environments
• Exposure to feed formulation software and systems
• Experience of computer programming
• Experience on business intelligence platforms and financial report development
• Experience of database development, security and backup
• Have a mature and responsible attitude towards system security and the ability to maintain strict confidentiality with respect to data and information encountered.
• Have a practical and logical approach to problem solving
• Be capable of and be prepared to travel within the UK & Ireland

Reed Specialist Recruitment Limited is an employment agency and employment business