Graduate Junior Desktop Support Analyst

Jark PLC
18 May 2017
17 Jun 2017
Contract Type
Full Time
We are currently looking for a Graduate Junior Desktop Support Analyst, for our client based in Stevenage.

Main Responsibilities will include:

- Supporting and maintaining the Microsoft desktop environment required to operate the business
- Supporting the field based engineers using iPad and Windows devices
- Providing all end users within the business with a high level of support to enable then to perform their daily activities
- Assisting the team in certain specified projects (may include travelling)
- Assisting in the life cycle of projects
- Installing, Configuring, Maintaining and Supporting company PC'S, Servers and Hardware
- Creating/maintaining user and technical specifications/documentation
- Maintaining and supporting the workforce on IT issues (hardware & software)
- Be responsible for making daily backups have been completed and the retrieval of any files
- Coordinating the support and maintenance of the company's telephone and voice mail system
- Undertaking hardware and software inventory, making sure all IT hardware is asset tagged and recorded into the IT system
- Undertaking preventative maintenance of hardware and software
- Attending regular team meetings to discuss issues affecting the team
- Working in partnership with other departments as required

Ideally the successful candidate would be a graduate. They must have experience using Windows 7-10 desktop environment and MS office 2010/2013 Pro, and have a logical & systematic approach to problem resolution.
Experience in a similar role, understanding of networking technologies and communications industry knowledge would be advantageous.

Candidate will be customer focus, have good communication skills and Professional/Technical expertise.

This is a permanent position, working Monday - Friday.

If you feel you are the right candidate for this role please call Cody on or apply now!

Please note due to the high volume of CVs we receive, we are unable to respond to each application personally. If you do not hear from us within 5 working days of your application, please take your application as unsuccessful on his occasion.

Qualifications Required