Service Desk Team Leader

Recruiter
Searchability
Location
Castleford
Salary
22000.0000
Posted
18 May 2017
Closes
17 Jun 2017
Contract Type
Permanent
Hours
Full Time

Service Desk Team Leader

ITIL / KPI / SLA / ISO / Mentoring / Leadership

EXCITING OPPORTUNITY TO JOIN A LEADING SOFTWARE SOLUTIONS PROVIDER WITH A USER BASE OF OVER 600,000 WITH OVER 30 MILLION ARTICLES OF DATA

  • Service Desk Team Leader - experience needed
  • Castleford, easily commutable via the transport links
  • ITIL / KPI / SLA / ISO / Mentoring / Leadership
  • Salary of up to £28,000
  • Hours are set between 7:00am and 7:00pm in shifts
  • To apply please call or email

Based in our head offices just out side of Castleford, we specialise in delivering a leading Software solution to a large sector across the UK. Relied upon extensively by over 500,00 users, we need a top quality support team to ensure our continued success.

Sourced by: @ITJobs_N - your 24/7 twitter feed of latest IT vacancies across the North and Yorkshire

WHO ARE WE?

We are a leader in our sector, delivering a solution that impacts upon the general public across the UK. Our product offers a full solution to our market, ensuring instance access to documents, workflows and communication solutions at the click of a finger for all professionals using the solution. Operating for over 25 years, we have not been effected by the recession and have in the exact opposite, delivered promotions internally and grown a team.

WHAT WILL YOU BE DOING?

You will bring your existing leadership experience in to the organisation, giving examples of where you have lead a technical team to success and implementing your own ideas. You should show resilience, inspiration and organisation through your experiences and become a key leader in our organisation. The successful candidate should show not only the above, but also have experience with recruitment and performance management ensuring growth of a high performing team.

WE NEED YOU TO HAVE…..

  • ITIL / KPI / SLA / ISO / Mentoring / Leadership
  • Ideally at least 3 years' commercial experience in a similar role
  • Great attitude
  • Desire to learn and embrace new skills

IT'S NICE TO HAVE…..

  • A Degree in a similar field
  • ITIL V3 Foundation
  • Keen interest in being a leader in your field

TO BE CONSIDERED…..

Please either apply by clicking online or emailing me directly to . For further information please call me on / . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @SearchableChris or connect with me on LinkedIn, just search Chris Hopley in Google! I look forward to hearing from you.

KEY SKILLS:

ITIL / KPI / SLA / ISO / Mentoring / Leadership