Salesforce Business Systems Analyst

Mason Frank
18 May 2017
17 Jun 2017
Contract Type
Full Time
Business Systems Analyst - Salesforce - London - Up to £60,000 + 10-15% bonus & benefits

Business Systems Analyst - Salesforce - London - Up to £60,000 + 10-15% bonus & benefits Business System Analyst

Take ownership of an integrated platform and be responsible for the maintenance/upkeep of day to day CRM duties whilst also driving improvements to ensure the platform is running at maximum efficiency for the business.

You will work with different departments, users and stakeholders; gathering requirements and then overseeing end to end platform updates. You will partner with Sales, Marketing and Legal Business Groups to participate in the delivery of applications and processes aligned to the business and IT strategy, as well as the support of those applications.

Key Requirements:

*Strong experience in a Business Systems Analyst or similar role within a commercial organisation
*Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions
*Design and Implementation experience with one or more Enterprise CRM platforms or applications is essential, for example, Siebel CRM, etc.
*Understanding of Sales Processes including Demand Generation, Pipeline Management and Quotation is essential
*Good understanding of Order Management concepts would be advantageous
*Good understanding of Customer Care / Call Center processes an advantage
*Experience in designing user centric applications with a strong focus on user experience
*Ability to document interfaces and data flows
*Excellent written and verbal communication skills
*Ability to establish working relationships with personnel at all levels in the organization
*Ability to effectively manage confidentiality of information
*Ability to quickly learn new systems, processes, and technology
*Experience with Project Management tools and methodology an advantage

If you are available to fulfill the role or wish to discuss other exciting roles within the London area in greater detail then please send your CV to Oliver Buchanan at or call +

Mason Frank are a leading global recruitment business specialising in recruitment for professionals throughout Europe. We secure both permanent and contract consultants and endeavour to bring a range of roles across all sectors including top tier consultancies and Global End user.

SFDC/ Salesforce/Consultant/Solution Design/Enterprise/IT/Business Analyst/Business/Analysis/Management/Managing/United Kingdom/London/Hertfordshire/Essex/Kent/Surrey/Buckinghamshire

Nigel Frank International is acting as an Employment Agency in relation to this vacancy.