IT Manager

Saffron Resourcing
Aston Clinton
18 May 2017
17 Jun 2017
Contract Type
Full Time

Due to their continued growth, this successful construction organisation just outside Birmingham City Centre, is looking to recruit a new IT Manager. Reporting into the Managing Director this role will provide ICT user support (hardware/software) in a windows environment, either face to face or over the telephone and manage the installation & maintenance all hardware/software and networking equipment within the organisation.

Key responsibilities include:

• Must be knowledgeable and confident in making both hardware and software-related decisions on behalf of the Group

• Experience with Servers and Microsoft exchange essential

• Fully supporting, configuring, maintaining and upgrading networks and in house servers

• Installing and integrating new server hardware and applications

• Ensure network security and connectivity, along with maintaining server uptime

• Set up user accounts, permissions and passwords

• Responsible for administering and implementing all computer-related technologies, including network security, Internet operations and software upgrades

• Recommending and implementing computer hardware, software and programs

• Maintain network performance by performing network monitoring analysis, performance tuning and troubleshooting network problems

• Familiarity with backup and recovery software and methodologies

• Experience in router configuration including port forwarding

• Experience in hardware / software installation and network configuring

• Looking after the smooth running of computer systems to ensure maximum efficiency

• Manage any outsourced suppliers such as website hosts, and email hosts.

• Ability to communicate at all levels, and help staff where necessary to overcome problems with their pc’s or emails, tapping into our suppliers where necessary.

• Set up a simple check process for users to trouble shoot simple pc related issues themselves.

• Ability to coordinate multiple tasks simultaneously

• Ability to explain technical jargon in layman's terms

• Able to deal with high pressure scenarios

• Proactive and able to operate without direct supervision

• Understanding of and commitment to the highest standards of customer service and care

• High quality verbal and written communication skills

• A team player, with demonstrable ability to work collaboratively with colleagues

• The ability to provide a high level of attention to detail

As the business continues to grow this role will also grow and develop so for any individual joining, there are great opportunities for career advancement.