Technical Services Administrator

Venn Group
18 May 2017
17 Jun 2017
Contract Type
Full Time

Permanent RequirementTechnical Services AdministratorVenn Group is currently working with an Education Organisation based in London who is recruiting for an experienced Technical Service Administrator to join their organisation on a Permanent Basis. The ideal candidate will come from Educational ICT background.Location: LondonLength: PermanentSalary: 25-30kThe successful candidate will:

· Act as a Technical escalation point and a Technical authority across the organisation

· Support 2500 users across 4 sites

· Be a team builder and able to motivate and technically up-skill 1st line team

· Ensure high levels of technical delivery of the Services

· ITIL based process documentation to Domain and Network administration as well as driving and promote ITIL Service Desk across sites

· Draft and update domain technical documentation, processes and procedures for desktop and 1st line analysts to follow and adopt

· Install and maintain standard network cabling as well as manage, Install and maintain VoIP devices

· Install software across servers/desktops in accordance with the necessary change control procedures, and technology, i.e. SCCM and imaging

· Manage Antivirus, software updates/patches

· Maintain, update and diagnose technical aspects of wireless networkThe successful candidate will have knowledge of:

· Working in an Education ICT environment

· Server Environments (Windows)

· Large Production Windows AD Domains

· Multi-site SCCM administration

· Domain management tools, i.e.: GPO, FSRM

· Virtualised Network administration in VMWare environments

· SAN administration

· VPLS Networks and WAN infrastructure

· Qualifications: ITIL v3. MCSE, MCSA or Equivalent, VCP desirableIf you are interested in this position and would like more information please send your updated CV to or call Jack Salmon or Michael Burnip on .