Engineering Account Manager - £22k to £28k - Towcester

Smart Moves Recruitment Ltd
18 May 2017
17 Jun 2017
Contract Type
Full Time

Helpdesk Support Engineer - £22k to £28K


Looking for a change?

We can offer you the chance to work as part of a small, high calibre team within a fast growing business. They are well known in the industry for outstanding levels of customer service, serving clients across the country, and are currently looking for additional support to facilitate this growth.

You will be treated as an individual, with your skills nurtured in a way that suits your ambition rather than through a rigid plan. This attitude extends through the team, with colleagues creating a genuinely exciting and positively focused environment.

You will be supporting clients on a day to day basis, utilising your IT skills via phone, email or remote support to resolve issues efficiently.

To be considered for this position, you will require 18 months of helpdesk support (ideally working for an outsourced IT provider) and be proficient in working to deadlines whilst juggling multiple tasks. Additionally, you will have an industry recognised qualification (eg. CompTIA A+ or MCP).

Whilst working in a helpdesk environment, it is anticipated that you will have gained an in depth understanding of most of the following:

  • Microsoft Operating System
  • Windows Server 2008 onwards
  • Exchange Server
  • Active Directory
  • Routers and Switches
  • Firewalls

So if you want to work in a friendly company, where you will have a tangible impact on the company’s continued growth, this could be the role for you.

You could be seeking a progression to team leading, increasing your technical skills, or even moving in to more field based work. All of this is possible if you apply today!

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your CV and application for this role will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. However, to keep up to date with all our recruitment activity, please follow us on Twitter, like us on Facebook and check out our vacancy page on our website.