NOC Engineer - Infrastructure

Recruiter
Kryptos Technologies Limited
Location
Reigate
Salary
35000.0000
Posted
18 May 2017
Closes
16 Jun 2017
Contract Type
Permanent
Hours
Full Time

Job Role: Infrastructure Engineer (NOC)

Job Location: Reigate

Job Description:

  • 3-5 years of relevant experience in NOC(Network Operation Centre)
  • Broad experience using a variety of monitoring and ticket management tools
  • Notify customer and third-party service providers of issues, outages and remediation status
  • Work with internal and external technical and service teams to create and/or update knowledge base articles
    Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.)
  • Experience monitoring VMWare clusters in high-availability environments
  • Support multiple technical teams in 24 x 7 environment operational environments with high uptime requirements.
  • Knowledge of Microsoft server operating systems and Cisco network devices
  • A minimum of three years of experience supporting and monitoring network systems, servers or storage in an enterprise environment is strongly preferred.
  • Weekly/Monthly meetings with clients and discuss on SLA, issues, performance
  • Excellent written, verbal and interpersonal skills
  • Service Now, Solarwinds
    Riverbed SteelCentral,Cacti
    ITIL Foundation & Service Operations /CCNA /MCITP(Preferred)