Customer Service Skills Wanted: Inbound call centre advisor
Customer Service and Sales Advisor - MON-FRI JOB!
£7.50+benefits+bonuses, NO WEEKEND, IMMEDIATE STARTS
Early finish on Fridays, Full time, Permanent contract
About the Role
You will be working for one of the world leader in customer experience outsourcing. As a Customer Service and Sales Advisor, you will contact existing customers, calling back WARM LEADS to assess their needs and give them a helping hand by finding the best matching product whilst you will deliver an excellent customer service. Absolutely NO COLD CALLING involved!
Achieving and exceeding KPI targets through sales and up-selling
Delivering outstanding customer service
Answering queries from customers
Giving advice on product selection to customers
To be successful in this role, you will have:
Customer service/ customer care experience, this could be face-to-face or call centre environment so we welcome applicants from retail, hospitality or call centre environment however full training will be provided. This sounds like a career path for people like shifting from retail!
Ability to create excellent rapport with your customers, excellent communication and listening skills
Experience to working in a fast-paced environment
A hunger for sales, and a drive to meet targets
Salary starts from £7.50ph and you will earn bonuses on top, commission structure is achievable also UNCAPPED and this company offers excellent benefits
Access to a range of learning and leadership development programs
Onsite Restaurant Free Parking
28 Days Pays Holiday, Pension and Healthcare scheme
Lots of fun, community and charity initiatives for you get involved, including annual Employee Appreciation Days
Why don`t you APPLY NOW and hear back ASAP!