Travelodge has an exciting opportunity for a Hotel Manager to join the team based in London Wembley. You will be on a full time permanent basis, with a highly competitive salary of £35,000 to £40,500 per annum.
For over 30 years, we've been providing everyone with unbeatable value in travel. Whilst this hasn't changed, the speed at which we're growing certainly has. Today we're one of the UK's largest and fastest growing hotel chains, with over 500 hotels and 38000 rooms. And over the last couple of years, we've invested millions in the business, helping transform the way people see us.
This is a fantastic opportunity for enthusiastic, motivated individuals who are interested in leading the team at our high performing London Wembley hotel.
The job in a nutshell
As a Hotel Manager your job is to make sure that our customers and colleagues are kept safe at all times. Our Hotel Managers ensure that our customers have such a great stay that they want to return. As a people leader you will ensure that your team is motivated, engaged and see Travelodge as a great place to work. As with any role, delivering results is essential.
What you will be doing as our Hotel Manager
- Delivering fantastic service so customers have a great stay and want to return
- Review customer feedback and insight reports to create action plans that will improve the customer experience
- Delivering food and beverage services to brand standards
- Pre-empting any problems that may occur and put permanent fixes in place
- When problems do occur take ownership to resolve problems and empower the team to do the same
- Ensuring the hotel is safe and secure putting the health and safety of colleagues and customers at the forefront of what you do
What we’ll expect from our Hotel Manager
To succeed in this role, you will need to be a strong leader and passionate about customer service. Engaging and developing people to deliver results should come naturally and you will need to be dedicated, organised and results focussed to succeed in this role.
You will need strong business acumen and be able to balance multiple business priorities effectively
What you can expect from us
At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. Every day is different here and you definitely see life! We want you to bring your personality to work and we love our diversity.
Reward and recognition
You will earn a competitive salary and be entered in the hotel bonus scheme. You can also expect to enjoy generous room and food discounts, as well as friends and family rates. We are committed to recognising a job well done and commitment to quality is rewarded.
Career and development
You can expect full training in your role with a detailed induction programme on joining the company. Career progression is encouraged whether that be to larger, more complex hotels or into support centre roles.
If you feel you are the right candidate for the role as our Hotel Manager then please click ‘apply’ now! We’d love to hear from you!