Flagship Store Manager - London

Switch Consulting Recruitment Limited
18 May 2017
16 Jun 2017
Contract Type
Full Time

The Client

My client is an iconic global sportswear brand. Their culture thrives on rewarding The brand seeks a Store Manager who brings with them the skills and passion to take on a new challenge in a constantly evolving business.

The Role

To create an environment within a flagship environment store that will provide a premium consumer experience, front line of delivery of the premium employee experience and implement programs/processes to drive business results.

  • Manage people, store operations and store environment to achieve sales, service, organisation, customer satisfaction and profitability goals and maintain operational standards
  • Manage financial budget, costs and overall expenses
    Develop strategies to maximise role of store within Area (look beyond single store to area impact)
  • Manage Managers and develop in-store talent
  • Responsible for communication and delivery of rewards and recognition for store team
  • Creates plans to address loss prevention
  • Create succession plans, and effectively manage performance and HR

The Candidate

  • Proven track record in retail at Senior Store Manager or Area Level
  • Demonstrable experience in retail management, including experience in coaching and developing people
  • Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management
  • Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer
  • Proficient in Microsoft Office products and retail business systems
  • Ability to build, lead and manage high-performing teams
  • Ability to utilise tools to support conflict resolution and employee coaching and counselling
  • Ability to work weekends, evenings and holidays as needed
  • A Genuine interest in Sports & the Outdoors


£50k - £55k