Sales Administration Manager

NJR Recruitment
18 May 2017
16 Jun 2017
Contract Type
Full Time

Sales Administration Manager

Location: Manchester

£27,000 - £35,000 plus benefits

Can you lead and progress a team? Are you looking for a role with autonomy and responsibility?

We are currently working with a well established and highly successful Manchester business, looking to capitalise on growth within its discounted retail and major multiples channel and as such is actively recruiting for a Sales Administration Manager to manage and progress the sales administration team.

Reporting to the Operations Director, the main purpose of your role will be to lead a team to process the company’s Sales Orders, ensuring that all customer orders are processed and despatched in a timely and cost-effective manner, within the relevant legislative and customer guidelines and with the correct documentation; whilst liaising with internal departments and external Suppliers to ensure all orders are processed correctly and within agreed time limits.

Team Responsibilities:

  • Produce appropriate management reports and KPI’s as required
  • Work towards improving systems and processes in line with ISO9001
  • Work with the Warehouse team to ensure orders are despatched on time
  • Liaise with Credit Control to ensure orders are correctly processed according to credit status
  • Accurately process customer pro forma invoices and sales orders on system, communicating progress to the customer appropriately and in a timely manner
  • Raise and track any customer credit notes, within company guidelines
  • Stock availability checking and liaising with the inventory controllers as necessary
  • Order scheduling and tracking
  • Manage EDI processing systems
  • Price List and promotions maintenance
  • Managing item replacements and substitutions
  • Provide support and absence cover for other departments as required
  • Ensure the accurate provision of all required documentation for export shipments (certificates of origin, letters of credit etc)
  • Arrange necessary inspections (Intertek, SGS, Burea Veritas etc), and liaise and communicate with customers and all required external agencies (such as HMCE, SSD, ESC) as necessary


  • Experience of managing a Sales Order Processing team, with proven ability to motivate and lead.
  • Experience of working with major retailers.
  • High level of IT and computer skills, including sound knowledge and understanding of ERP sales order systems, and Microsoft Excel
  • Experience of shipping Dangerous Goods, including the preparation of DGN’s
  • Excellent attention to detail
  • A team player with a flexible approach to work

In return our client offers an excellent remuneration package.

For more information please contact one of our specialist consultants quoting REF: NJR6542

KEYWORDS: Sales, Administration, Manager, FMCG, FAR EAST, KPI’s Report, Business development,