System Care Support Consultant, WIndows Server, Hosted Backup Solutions, Storage Solutions
A Desktop Support Consultant based in the outskirts of Glasgow paying up to £25,000 (plus excellent training and development opportunities) diagnosing and repairing faults whilst maintaining a high quality service.
Your new company
Is a Microsoft Gold partner and has won several awards for their staff training and development programmes. This is a company with various offices throughout the UK and due to market growth are looking to expand their IT team with the addition of a Desktop Support Consultant.
Your new role
This job will have you working within a WAN/server environment and will aim to maintain and deliver strong customer service. Diagnosing and repairing faults and keeping customers up to date during the process will also be a strong part of the role.
What you'll need to succeed
Within this job you will have experience in Windows Server (2008/2012/2016), Windows SBS (2008/2011) and Symantec Backup Exec and a hosted/on premise backup solution. AV Protection either Trend, Symantec, Sophos, McAfee.
To succeed in this job, you must have a passion for delivering a first class technical customer service and the ability to make decisions, exhibiting sound, logical and accurate judgement.
You will ideally have experience in dealing with hosted backup solutions (BTL, Asigra, Datto), storage solutions (SAN, NAS, Cluster) and hardware fault diagnostics.
What you'll get in return
You'll be offered a salary of £25,000 DOE, plus a generous employee benefit scheme. Working in a brand new office environment, you'll receive extensive training and support. The possibilities to advance your IT knowledge are extensive with in house and external training offered. Bonuses are received with every certification completed and this is a fantastic opportunity to work in a creative and exciting environment with modern tools and technology to help get your job done. You'll also be working with a team of hardworking, ambitious, like-minded individuals supporting you.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.