Application Consultant

17 May 2017
16 Jun 2017
Contract Type
Full Time

Application Consultant

Office Location - Cirencester, however, this role is country wide so ideally if a candidate is based around Midlands's area, it will be good

Competitive Salary & Benefits

About the role

The post-holder will primarily be responsible for the delivery of high quality consultancy, training, reporting and bespoke application and web development in the Further and Higher Education (FHE) UNIT-e Student Records and Tracking solution and associated products. Provide advice and guidance on best practice for implementing UNIT-e and work with staff at colleges and universities to ensure the UNIT-e is implemented and configured to best map to institutional processes and academic and business needs. The post-holder will have an understanding of the Further and/or Higher Education market sector.

About Capita

Capita Further and Higher Education is a leading provider of Student Record Systems to the further and higher education sector in the UK. Due to continued business growth, we are looking to expand the consultancy team and are seeking an individual who is customer focussed, understands the education sector and has strong communication skills.

What you will do:

  • Provide timely, high quality and cost efficient consultancy and training services on UNIT-e Student Records System to customers as and where required

  • Liaise with Project Managers/Consultancy Manager on the specific requirements of the customer and to provide feedback on the outcomes of the consultancy/training

  • Support customers to make a smooth transition from their existing systems, applications, and processes to new tools and processes through implementation

  • Analyse customer requirements and produce high quality and cost efficient report writing services to customers as and where required

  • Undertake business process reviews and make recommendations to customers. Gather and document business requirements, discuss with clients, advising on the adoption of best practice

  • Analyse customer requirements and produce specifications for applications and web development work with estimates on delivery.

  • Configure client systems in alignment with client needs and provide training in the use and upkeep of applications and technologies.

  • Deliver timely, high quality and cost efficient application and web development service to customers as and where required.

  • Maintain an up to date knowledge of products and services related to the consultancy undertaken.

  • Liaise with the Product and Support desk within FHE as required.

  • The consultant will be required to work in accordance with the Capita FHE standards, procedures and guidelines

  • To identify opportunities for potential sale of FHE services and products and notify Product/Project/Client/Regional Manager as appropriate

Your experience will include:


  • Understanding of relational database structures

  • Training skills

  • Technical analysis skills


  • Knowledge of Further and/or Higher Education student and staff data administration processes

  • Knowledge of Further and/or Higher Education statutory returns

  • Experience in using and deploying UNIT-e software

  • Experience in using Microsoft Reporting Services

  • Programming skills including C#/, Java script, Responsive web design skills

  • Use of Visual Studio


  • A disciplined self-starter as well as team player

  • Work under own initiative

  • Flexible attitude

  • Customer focussed

  • Good problem solving skills

  • Excellent interpersonal, presentation and communication skills with credibility and gravitas to influence senior client stakeholders at client site and industry events

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, , company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.