3rd Line Infrastructure Engineer

17 May 2017
16 Jun 2017
Contract Type
Full Time


An incredibly exciting opportunity has arisen for a 3rd Line Infrastructure Engineer to join one of the UK's leading companies.


As a 3rd Line engineer you will be part of a fast paced, energetic technology services business operating across the core building blocks of technology.

With on-going success and continued growth, we have a new and exciting vacancy for a 3rd Line Infrastructure engineer.

You will have a track record in exceptional problem solving skills and management of a broad spectrum of IT systems.

You will be the engineer that other people can count on and the one that people turn to for a range of technical issues. You should attack every problem with enthusiasm and share the company's passion for delivery and customer satisfaction.


  • Oversight of customer's technical infrastructures
  • Working with our proactive monitoring and systems management tools
  • Checking and resolving backup issues
  • A point of higher escalation for all technical & customer queries
  • Designing, presenting and delivering technical projects to existing and new clients
  • Management & oversight of all technical projects
  • Providing Technical Support to our customers
  • Working with SLA timescales
  • Maintaining an excellent level of customer satisfaction
  • UK driving license and own car, happy to travel to customer sites when required

Key Skills and Experience:

  • Substantial experience managing a Windows domain environment
  • Management and administration of Office 365
  • Experience with VMWare EXSi and SAN storage arrays
  • Excellent knowledge of networking, firewalls and switches
  • Ability to diagnose and fix hardware issues
  • Ability to assess, maintain and improve IT security in line with industry standards
  • Quickly diagnose and resolve problems with a determined attitude
  • Forward thinking and a self-starter
  • Well presented, motivated and practical
  • Able to work flexible hours and to travel when required

Desirable Skills (Not essential for the role)

  • Microsoft Certified Professional,
  • Experience with MS SQL Server
  • Experience with managing Linux (CentOS) servers
  • Experience with multiple different backup systems such as; VEEAM/Symantec/Windows Server backup
  • Experience with MS Azure
  • ITIL v2 and v3
  • Apple iMac Skills

If you are interested in this position please apply directly or send your up to date CV to Michael (dot) coe (at) networkerstechnology (dot) com.