3rd Line Infrastructure Engineer

Recruiter
Networkers
Location
Southampton
Salary
30000.0000
Posted
17 May 2017
Closes
16 Jun 2017
Contract Type
Permanent
Hours
Full Time

Introduction

An incredibly exciting opportunity has arisen for a 3rd Line Infrastructure Engineer to join one of the UK's leading companies.

Specification

As a 3rd Line engineer you will be part of a fast paced, energetic technology services business operating across the core building blocks of technology.

With on-going success and continued growth, we have a new and exciting vacancy for a 3rd Line Infrastructure engineer.

You will have a track record in exceptional problem solving skills and management of a broad spectrum of IT systems.

You will be the engineer that other people can count on and the one that people turn to for a range of technical issues. You should attack every problem with enthusiasm and share the company's passion for delivery and customer satisfaction.

Responsibilities:

  • Oversight of customer's technical infrastructures
  • Working with our proactive monitoring and systems management tools
  • Checking and resolving backup issues
  • A point of higher escalation for all technical & customer queries
  • Designing, presenting and delivering technical projects to existing and new clients
  • Management & oversight of all technical projects
  • Providing Technical Support to our customers
  • Working with SLA timescales
  • Maintaining an excellent level of customer satisfaction
  • UK driving license and own car, happy to travel to customer sites when required

Key Skills and Experience:

  • Substantial experience managing a Windows domain environment
  • Management and administration of Office 365
  • Experience with VMWare EXSi and SAN storage arrays
  • Excellent knowledge of networking, firewalls and switches
  • Ability to diagnose and fix hardware issues
  • Ability to assess, maintain and improve IT security in line with industry standards
  • Quickly diagnose and resolve problems with a determined attitude
  • Forward thinking and a self-starter
  • Well presented, motivated and practical
  • Able to work flexible hours and to travel when required

Desirable Skills (Not essential for the role)

  • Microsoft Certified Professional,
  • Experience with MS SQL Server
  • Experience with managing Linux (CentOS) servers
  • Experience with multiple different backup systems such as; VEEAM/Symantec/Windows Server backup
  • Experience with MS Azure
  • ITIL v2 and v3
  • Apple iMac Skills

If you are interested in this position please apply directly or send your up to date CV to Michael (dot) coe (at) networkerstechnology (dot) com.