Trainee 1st Line Support - Coventry- £16,000 per annum

Recruiter
James Chase Solutions
Location
Coventry
Salary
16000.0000
Posted
17 May 2017
Closes
16 Jun 2017
Contract Type
Permanent
Hours
Full Time

Trainee 1st Line Support - Coventry- £16,000 per annum

James Chase Solutions is currently looking for 1st Line Support Analyst for a leading technology company in Coventry.

My client requires a 1st Line Support Analyst to join them on a permanent basis, you’ll have knowledge of basic IT systems and our client will fully train you in Systems and Network monitoring.

Responsibilities

  • Monitoring of internal and client network and server infrastructures.
  • Log incidents with third party providers and/or internal support to manage incidents to resolution.
  • Ensuring media is loaded as required according to predefined backup schedules.
  • Log and allocate incidents to appropriate support team.
  • Incident management.
  • Escalation management.

This 1st line Support Analyst role is paying a starting salary of £16,000, you’ll receive industry leading training on various IT systems and technologies that will set you up for a successful career within IT.

Should you possess the correct skills and experience for this position, please click APPLY and a consultant will be in touch with you.