IT Support Technician

Circle Recruitment
17 May 2017
16 Jun 2017
Contract Type
Full Time

IT Support Technician


*This position will be based in the Manchester office but you will be expected to travel to other offices on occasions, therefore a driving licence and own transport is desirable.

We are looking to recruit an experienced IT Support Technician accountable to the IT Manager, for support and problem resolution of a wide range of hardware and software.

IT Support Technician Duties will include:

  • Using the helpdesk system 'Manage Engine', you will be responsible for monitoring and acting on incoming calls and helping to support 200 staff across three sites.
  • The ideal candidate will have a logical mind, enjoy problem solving and be proficient in installing, maintaining and supporting various end user hardware and software.
  • This will comprise of networked printers, scanners, laptops, pcs, tablets, the Microsoft Office suite, active directory housekeeping, simple network management, mini networking, basic voice communications maintenance, the roll out of new services and updates, and control and monitoring various backups etc.
  • Training will be given in order for you to support a range of applications & Remote working.

As IT Support Technician, you will also be expected to carry out: -

  • Consumable ordering and replacement for the photocopiers.
  • Maintenance of asset management records.
  • Support of larger projects, e.g. hands-on support with comms cabinet installations and network installations.
  • Reporting on all old equipment, asset recycling, involving preparing machines for destruction.

You will be working within a team of four and you will also be able to work independently, have excellent problem solving skills and be willing to work out of hours at short notice.

Circle Recruitment is acting as an Employment Agency in relation to this vacancy'. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.