First and Second Line IT Support
Are you an IT enthusiast looking for your next opportunity? Do you enjoy solving problems and providing a great service? If so, this is the perfect opportunity for you!
A well established and successful organisation are looking for an experienced IT professional to be a part of their busy support team based in Tamworth. You will be an integral part of the team, providing first line support to all users on a day to day basis.
- £25K - £30K
- Permanent position
- Opportunity to develop
- Company profit hire scheme
- Free use of holiday home
- Match pension after probation of up to 7%
- You will be the first point of contact, providing all users with technical support should they have any issues
- You will be responsible for monitoring and maintaining the computer systems and networks
- Working with people across all department on projects
- Logging customer/employee queries
- Working with various Microsoft based applications and use of VMWare and Hyper-V visualisation technologies
- Monitoring raised help desk tickets
- Contact with internal and external support when necessary
- Regular analysis of IT support KPIs
- Liaise with suppliers to negotiate services and products
- Control of stocks
- Experience within an IT support/service role is essential
- Must have knowledge of the following programs; Windows Server, SQL Server, Exchange and Sharepoint, VMWare and Hyper-V visualisation technologies
- Ability to work in a fast pace environment
- Excellent communication skills
- Able to develop and maintain relationships
- Able to prioritise your workload
- The successful individual should have a great work ethic, have a calm approach to problem solving and a can do attitude.
Interviews will be taking place next week.
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit to find out what you could become.