Head of Infrastructure and Service

Recruiter
Arc IT Recruitment
Location
Redhill
Salary
70000.0000
Posted
17 May 2017
Closes
16 Jun 2017
Contract Type
Permanent
Hours
Full Time

Head of Infrastructure and Service

Redhill, Surrey


Circa £70k, bonus, benefits including £8k car allowance

Head of Infrastructure and Service is required by incredibly successful and ever growing Redhill based financial services organisation. This is a senior management role leading a medium sized team. The purpose of the role is the provision and technical support of the IT infrastructure and communications systems (both data centre and client based); the provision of IT Service; and day operations of the IT infrastructure and service teams ensuring appropriate process, policies and improvement plans are in place and that the unit operates in a controlled manner within budget.

Key Responsivities:

IT Infrastructure - Manage the day to running and on-going change associated with the underpinning server and network architecture (including network and comms).

IT Service - Oversight of the IT Service function ensuring adherence to ITIL frameworked processes and ensuring our business stakeholders receive optimal service of their incidents and service requests.

IT improvements - To recommend any necessary changes to architecture or process to the IT management team.

Operational management - To manage and control all operational and governance aspects of team delivery.

Lead and manage the team - To manage your direct reports, ensuring all performance management processes are undertaken effectively and to time and people-related risks are managed effectively.

Key Requirements:

  • Proven track record in senior leadership role in IT engineering or operations environment.
  • Awareness of the regulatory environment within IT.
  • Experience in planning and executing IT strategy, ideally in the financial services sector.
  • Experience in organisation design and process re-engineering.
  • Experience managing and leading medium sized teams to deliver to common goals.

For a full consultation on this role please email your CV to Rebecca at Arc IT or call.