TRAINEE SERVICE ADVISOR - Car Dealership
Long established car dealership (main dealer) are seeking a Trainee Service Advisor, based Southend on Sea, Essex. As a trainee service advisor you will be based in the busy service department dealing with customers face to face and over the telephone. This is a trainee role but you will need to have customer service experience, ideally within a face to face environment such as retail.
Duties will include:
- Dealing with customers on the service reception when they bring their cars in for servicing, repair or MOT
- Keeping customer up to date with the progress of their vehicle and advising of any extra work required etc
- Close liaison with the workshop controller
- Face to face customer services
- Dealing with customer enquiries/complaints over the telephone
Training will be provided and there are good prospects within this role once trained. Hours Monday to Friday 8am-6pm and some Saturday mornings will be required on a rota basis.
Salary £14-17k dependant on skills