TRAINEE SERVICE ADVISOR - Car Dealership

Recruiter
ENS Recruitment
Location
Southend-on-Sea
Salary
14000.0000
Posted
17 May 2017
Closes
16 Jun 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Long established car dealership (main dealer) are seeking a Trainee Service Advisor, based Southend on Sea, Essex. As a trainee service advisor you will be based in the busy service department dealing with customers face to face and over the telephone. This is a trainee role but you will need to have customer service experience, ideally within a face to face environment such as retail.

Duties will include:

  • Dealing with customers on the service reception when they bring their cars in for servicing, repair or MOT
  • Keeping customer up to date with the progress of their vehicle and advising of any extra work required etc
  • Close liaison with the workshop controller
  • Face to face customer services
  • Dealing with customer enquiries/complaints over the telephone

Training will be provided and there are good prospects within this role once trained. Hours Monday to Friday 8am-6pm and some Saturday mornings will be required on a rota basis.

Salary £14-17k dependant on skills