IT Service Desk Analyst - Windows 10 Upgrade

Human Capital Ventures
Milton Keynes
17 May 2017
16 Jun 2017
Contract Type
Full Time

IT Service Desk Analyst (Contract) - Windows 10 Upgrade

Human Capital Ventures are supporting an Enterprise Organisation in the recruitment of a number of Contract IT Service Analysts to support their Global Windows 10 Deployment.

Full training will be provided on Window 10 Functionality, Support and Incident Management Processes with the successful candidates responsible for responding to calls to the Service Desk Function registering tickets on their ITSM Platform, providing basic fault finding on the new OS and related technologies and escalating to the relevant resolver groups where necessary.

Candidates will ideally have a minimum of 12 months IT Service Desk experience with knowledge supporting users on Windows operating systems (Not necessarily Win10) and Microsoft Business applications.

Our client is looking for candidates on an initial 3 - 6 months’ contract basis and is flexible with regard whether this is on an hourly rate or pro-rata fixed basis and has opportunities working either day or night shift.

Location: Milton Keynes

Salary: £23,000 - £27,500 pro-rata/£13.00 - £15.00per/hour

Tenure: 3 - 6 Month Contract Basis