Service Delivery Manager - Bristol, Birmingham or Gatwick

Concept IT
17 May 2017
16 Jun 2017
Contract Type
Full Time

My client is looking for an experienced permanent Service Delivery Manager who has a solid grasp of the latest technology through desktop, server, infrastructure and Cloud. You will be looking after an outsourced 3rd party provider who provide the infrastructure support to my client. You can be based at any of the following locations but you will be expected to travel to locations such as Birmingham, Bristol and Gatwick. So potentially may be the odd overnight stay. To be considered for this role you will need to have proven experience across the following;

  • IT Service Delivery
  • Managing 3rd party / outsourced partners
  • Escalation and Incident Management
  • Able to influence positively partners to improve performance
  • Engage with stakeholders and win confidence
  • Manage the delivery of the outsourced partner effectively
  • ITIL, Prince or similar methodology

Salary is c£50,000 - £65,000 + car + 25 days holiday, 5% pension, life insurance + Bupa screening. Interviews are expected to take place from the 22/05/2017. Please send your CV to .