Infrastructure Support Analyst - 2nd / 3rd Line Support

Remit Resources
17 May 2017
16 Jun 2017
Contract Type
Full Time

Infrastructure support analyst with solid 2nd / 3rd Line IT support skills needed to join this large internal IT department. Working as part of a team the responsibilities of the role are broad and will include, implementing, supporting and maintaining their IT Infrastructure.

The right candidate will have a proven track record supporting a larger IT environment, including 3rd line support.

On the technical front the right candidate will have:

- Excellent working knowledge of Citrix/VMWare and their support.
- Excellent demonstrable knowledge of Microsoft products (both front and back office) and their support.
- Excellent demonstrable knowledge of IT infrastructure including Active Directory, Group Policy, Exchange, servers, storage solutions, clustering, LAN/WAN's, TCP/IP, cabling, switches, routers, VPNs, security, PC's, peripherals and thin-client devices and their support.
- A good knowledge of telephony systems and handsets and their support.

In addition to this any knowledge of project management would be a real advantage.

To discuss the role in detail please send your CV to Richard Morgan at Remit Resources ASAP