Store Manager

Recruiter
Pertemps
Location
Redhill
Salary
20000.0000
Posted
17 May 2017
Closes
16 Jun 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Job Title: Store Manager Responsible

Answer To: Area Manager

Responsible For: All staff employed in designated store

SUMMARY:

To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising , housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.

KEY TASKS: CUSTOMER SERVICE

• Set the highest possible standards of customer service and ensure all members of the team deliver the same

• Provide a safe environment for staff and customers, adhering to the Company's Health And Safety policy

SALES:

• Take direct responsibility to maximise sales and offer ideas and recommendations for improvements

• Prepare and submit all sales information to Head Office in an accurate and timely fashion PEOPLE:

• Supervise and train all team members to maximise their personal potential and in turn maximise the sales potential of the store

• Communicate effectively with the store team to ensure all company information and policies are relayed and understood

• Recruit and train Team Members to support the Store Manager

• Ensure all members of the team are fully trained and compliant with the Health And Safety policies including the completion of all relevant paperwork

• Ensure all controllable costs are kept within or below set budgets i.e wage costs

• Ensure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all times

PRODUCT:

• Merchandise and display stock to maximise sales and in accordance to any specific Company instructions

• Minimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible manner

• Take a pro active role in recommending ranges and products that will fulfil local customer needs

• Where possible ensure adequate stock is on hand to exceed sales targets

• Maintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experience

GENERAL:

• Undertake any reasonable requests from the Company in line with business demand

REQUIREMENTS:

  • Atleast 2 Years Experience in Management or Supervisor role
  • Atleast 2 Years Customer service experience
  • Atleast 2 years Experience in Retail - Candidate with a Driving License Desirable