Application Support Analyst

Lewis Paige Recruitment Ltd
17 May 2017
16 Jun 2017
Contract Type
Full Time
Application Support Analyst

Our client is a leading provider of Case and Practice management solutions to the legal sector. They now require an Application Support Analyst to provide IT support to their customers. Their core applications use a Microsoft SQL database.

You MUST have good desktop level software troubleshooting experience, across a variety of software's (particularly Microsoft SQL and Office).

Responsibilities of the Application Support Engineer:

  • Provide IT support to customers.
  • Supporting products across a number of different Microsoft operating systems / platforms.
  • Within the role you will learn Microsoft SQL syntax and Microsoft SQL Server to a high level.
  • In the event of issues being identified as a software fault you are expected to raise the necessary documentation and support QA where appropriate.
  • Ensure the line manager is made aware of any potential serious issues and kept updated on any issues that have been escalated.

Skill set for the Application Support Engineer role:

  • Microsoft SQL Server experience is essential
  • At least 2 years' experience of working in an application support role.
  • Strong understanding of Microsoft desktop products Word, Excel and Outlook. Knowledge of other Microsoft products would be advantageous.

The Application Support Analyst role is based in Fareham, Hampshire.

The Application Support Analyst role will pay a salary in the region of £30,000 depending on experience.

For further information on this opportunity, contact the team at Lewis Paige on +44 (0) or visit our website at

*Calls may be recorded for training and monitoring purposes.