Cloud & Infrastructure Operations Manager

Concept IT
17 May 2017
16 Jun 2017
Contract Type
Full Time

WORLD LEADING TELECOMS HOUSE is looking for a Cloud focused Operations Manager to accept a new role, within an existing team. You will be joining a FTSE company with a profitable track record & significant growth aspirations. You will be working in a state of the art environment, with cutting edge technology & plush modern offices in the heart of London. Excellent career progression & a first class career at the forefront of the telecoms arena is on offer. This role is to champion cloud services.

Pension + Health Care + Dental Schemes + 25 days holiday (inc to 30 days) + Health Insurance + Childcare vouchers + Season Ticket Loan + PC loan + onsite gym + subsidised onsite restaurant & coffee bar + LARGE Bonus

Cloud & Infrastructure Operations Manager - London City - £75k - £85k

As a Cloud & Infrastructure Operations Manager, your main duties will be:

• Contribute to the success of building and maintaining a world-class cloud infrastructure, with key objectives in the areas utilization, availability, capacity, scalability, performance and security management.

• Championing the optimisation of Cloud and Hosting performance and cost

• Creating and executing roadmaps that direct the movement between current and future states (services, technologies, sourcing, etc.)

• Driving significant improvement in Cloud and Hosting Landscape over the next 2-3 years

• Managing technical performance of the Cloud and Hosting services and collaborating with other application and infrastructure service owners to ensure robust and future proof services.

• Planning, including capacity, demand and performance needs over a 1-5 year horizon.

• Work with the design teams to ensure effective designs and application of the cloud and hosting services.

• Technical escalation point for Major Incidents and service breaches.

• Collect, analyse and report on availability, capacity and performance metrics for infrastructure health.

• Devise and support the DR (disaster recovery) and business continuity plans as defined

• Coordinate and implement security strategies developed by the Security team

• Participate in the management of the monthly vulnerability scans and coordinate the remediation of identified vulnerabilities

• Interface with and provide expertise/guidance to other teams inside and outside of the IT organization, such as Customer Support, Networks and 3rd Party Vendors

• Ensure group adherence to and help mature operational processes (ITIL) and compliance controls.

• Ensure DevOps and automation is applied to facilitate an effective and efficient cloud environment for application delivery and support

• Manage a 20+ person global team

• Responsibility for the global telecoms environment

• Be a key stakeholder in the DaaS initiative

• Play a key role in the UCC workstream in terms of Office 365 and Skype for Business

• Responsibility for current IT applications such as MS Exchange, Citrix, VMware, Netapp storage, Net backup, Oracle, MySQL, Linux and Unix environments

To be successful for this Cloud & Infrastructure Operations Manager role, you need the following Knowledge & Experience

• Extensive systems administration and datacentre experience

• Technical leadership experience (including project management experience)

• Managing IT Operations in a cloud environment.

• Working in a DevOps environment

• Proven history of leading/mentoring Windows and Unix/Linux system administrators

• Proven experience leading support and strategy of an infrastructure environment

• Experience with security monitoring / alerting tools

• Experience in multi-datacentre environments

• Experience with best practices such as ITIL V3

• Experience with Security Frameworks (NIST, SSAE16 / SOC 1 Type II and ISO 27001)

• Lead a team through change, i.e. from an IT on premise environment to the cloud working closely with a Systems Integrator.

• Familiarity with IaaS / PaaS / SaaS / xaaS and Co-Lo Cloud business models, user experience, and multi-tenancy architecture a plus

Don’t miss this great opportunity to join a well-known company that look after their staff.

Contact Sally Hall on or click the “Apply Now” button.