IT Account Manager - Milton Keynes

Orbis Resourcing Ltd
Milton Keynes
17 May 2017
16 Jun 2017
Contract Type
Full Time

An IT Account Manager with experience in the IT Account Manager is required for a leading Managed Services Provider based in Milton Keynes.

Role: IT Account Manager

Salary: £25,000-£30,000pa + Commission + Benefits

Location: Milton Keynes

The Role

At a basic level you will be responsible for managing relationships with our clients however we take a very involved approach to our customer relationship management.

There are a variety of components to the role, including customer service, handling contractual discussions, managing escalations and negotiating quotes through to order tendering. Ultimately the role is ensuring that our clients get the best possible service that we can deliver, acting as an interface between our technical delivery teams, assisting with business development and most importantly providing strong customer service.

This is a fantastic opportunity for a commercially focused, driven candidate who has previous experience within a similar role and can demonstrate their experience of managing a variety of client relationships. We expect candidates to have a good standard of education and have the enthusiasm to deliver customer service to the highest standards.

You will be working to:

  • Engage with and maintain key relationships with our clients
  • Consistently deliver exceptional customer service
  • Maximize commercial opportunities with our clients

Background and Skills

You should be the sort of person who loves interaction with people. You should thrive on driving business and building relationships from your own hard work and skill. You must enjoy being on the front line. You should have the following abilities to truly excel in this role;

  • Proven experience in building and maintaining client relationships
  • Proven experience in the IT managed services industry
  • Proven experience dealing with Microsoft technologies
  • Confidence in a client facing role
  • Outstanding time management
  • Keen eye for detail
  • Strong numerical and communication skills
  • Ability to perform under pressure

Send your CV ASAP - Further Details on Application

Orbis Resourcing Ltd acts as an employment agency and an employment business.