IT Account Manager - Milton Keynes
An IT Account Manager with experience in the IT Account Manager is required for a leading Managed Services Provider based in Milton Keynes.
Role: IT Account Manager
Salary: £25,000-£30,000pa + Commission + Benefits
Location: Milton Keynes
At a basic level you will be responsible for managing relationships with our clients however we take a very involved approach to our customer relationship management.
There are a variety of components to the role, including customer service, handling contractual discussions, managing escalations and negotiating quotes through to order tendering. Ultimately the role is ensuring that our clients get the best possible service that we can deliver, acting as an interface between our technical delivery teams, assisting with business development and most importantly providing strong customer service.
This is a fantastic opportunity for a commercially focused, driven candidate who has previous experience within a similar role and can demonstrate their experience of managing a variety of client relationships. We expect candidates to have a good standard of education and have the enthusiasm to deliver customer service to the highest standards.
You will be working to:
- Engage with and maintain key relationships with our clients
- Consistently deliver exceptional customer service
- Maximize commercial opportunities with our clients
Background and Skills
You should be the sort of person who loves interaction with people. You should thrive on driving business and building relationships from your own hard work and skill. You must enjoy being on the front line. You should have the following abilities to truly excel in this role;
- Proven experience in building and maintaining client relationships
- Proven experience in the IT managed services industry
- Proven experience dealing with Microsoft technologies
- Confidence in a client facing role
- Outstanding time management
- Keen eye for detail
- Strong numerical and communication skills
- Ability to perform under pressure
Send your CV ASAP - Further Details on Application
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