Desktop Support Engineer

Definitive Recruitment Ltd
17 May 2017
16 Jun 2017
Contract Type
Full Time

Desktop Support Engineer - Reading, Berkshire

Technical Knowledge/Experience needed by the Desktop Support Engineer:-

  • 2yrs minimum Commercial Technical support, ideally already in a internal Desktop Support role (2nd/3rd line)
  • You will already be providing 2nd line Support in your current role.
  • Good level of knowledge of Windows - ideally latest versions
  • Good level of knowledge of Microsoft Office (any 365 beneficial)
  • Basic networking
  • Knowledge of configuring/supporting Laptop and Desktop computers
  • Live in or near Reading, Berkshire

Company brief:-

The world's fastest growing provider of software solutions in their sector with offices and hosting centres across EMEA, the US and Asia, My client supports thousands of users across forty+ countries.

Role Description for the Desktop Support Engineer:-

Based in central Reading, the Desktop Support Engineer will be responsible for supporting both the onsite users for the head office in Reading and the global users in the other satelite offices (65+ users). Candidates will need strong communication skills, a technical background with experience of the latest Windows and office packages, and the ability to pick up new skills/packages quickly. The primary focus of this role is to provide exceptional support to my clients Desktop environment, both face to face and answering calls and emails from other global offices.This is a great opportunity for an ambitious Engineer to work in a stable, established company.

Enthusiastic engineers with good support skills and the drive to learn more will thrive in this growing organisation. You will get the chance to grow your skills around many technology areas - Web, Cloud, networking, there will not be boundries for those that prove themselves!

Reasons to work for my client:-

Rapidly growing, offering associated career progression.Fantastic newly refurbished offices on the top floor over looking the centre of Reading. Opportunities to learn new technical skills. Work in a focused, but fun and social IT environment. This role will offer training and the opportunity to progress your career!

Salary for the Desktop Support Engineer will depend on experience, but expect between £25,000 and £30,000 basic and bonus (10%) and Benefits (Pension + health etc).

Desktop Support Engineer - Reading, Berkshire