2nd Line Support Engineer - West London - £30k

Just IT Recruitment
17 May 2017
16 Jun 2017
Contract Type
Full Time
Are you a strong 2nd Liner looking for a fresh challenge? My client is looking for an ambitious IT support engineer as they are expanding their support team to support their wide range of customers. You will need to be a bright and enthusiastic individual to work in their office based in the fantastic location of Chelsea.

This is a varied role 50/50 based onsite and offsite, and they pay for you to do CERTS!


Skill-set required:

* 2 years+ IT support experience - solid desktop support skills
* Fluent in spoken and written English - required for telephone help-desk calls and customer correspondence
* Hands on Microsoft desktop support and repair experience
* Microsoft Office - resolving customer issues on all versions
* Server administration (e.g. Active Directory, group policy, logon problems including remote logon issues)
* Exchange server administration - administration and troubleshooting (e.g. mailbox limits and permissions and ISP issues)

You will have to be prepared to deal with a wide range of technologies on a weekly basis with the ability to work independently. You should also know when to ask for guidance from the 3rd line team and IT Services Manager.


This is a large company that has quickly become a leading player in the SME IT Market across London and East of England. As a team they have a positive and customer focused attitude which has allowed them to grow year on year. The services they provide range from fully managed services hosting through to complex infrastructure projects, business IT transformation programmes and General IT Support. The company currently support the following services. They are very well known for their fantastic service in their sector and are a fantastic company to build your career with.

· Proactive Remote Support
· Onsite IT Support
· High Level Project Consultancy
· Network Security, Quality and Speed Audits
· Equipment Procurement
· Network Installation


They will pay for you to learn! Paid Certifications and a whole host of other benefits including 22 days holiday.


Great opportunities like this don't last long. Submit your CV now, or give Sophie a call on to discuss whether this role is right for you.