2nd Line IT Support Engineer - £25,000 - Cloud Technologies
2nd Line IT Support Engineer - £25,000 - Cloud Technologies - Leicester
Would you like to join one of the fastest growing, fast paced MSP providing IT, telecoms and cloud solutions to mid-market clients?
We are looking for someone to join the Support desk BUT this is a different kind of IT Technician role. Split 50/50 remotely and on client's sites - Different in terms of environment, culture, approach and future progression opportunities.
* Join a fast-growing IT Managed Service and Cloud Solutions provider.
* Work with a team of high calibre engineers who combine class leading technical expertise with excellent communication skills and a client focused approach.
* Gain exposure to the latest skills, tools and technologies.
* Deepen and broaden your existing knowledge of the MSP tech stack.
* Work with demanding but loyal customer base.
* Training and qualifications focus on networking, CISCO, VMware and Microsoft as well as Leadership & Management.
THE SUPPORT DESK
Currently experiencing sustained levels of growth regularly generating new internal opportunities. This is no ordinary support desk environment with everyone at second and third line levels of ability. Operating a fully collaborative method of working with knowledge sharing and team assistance being the norm. Teams within the team.
* Excellent Windows operating system knowledge, all versions
* Excellent desktop and server knowledge, all versions.
* Excellent Active Directory (2008, 2012) knowledge.
* Excellent Exchange (2007, 2010, 2013) knowledge.
* Exposure to virtualisation e.g. VMware, Hyper-V technologies.
* General networking knowledge e.g. switches, firewalls, routers.
* CISCO knowledge and experience a bonus.
* Other skills e.g. MAC OS X and Linux a bonus.
* Experience operating at second or third line support within an MSP environment preferable.
Job Role: Second Line Support Engineer
Job Type: Full-time
Job Location: Leicester
Required education: Secondary education
Required experience: Second Line Support Engineer: 1 years
Keywords: 2nd Line IT Support, 1st Line IT Support, Senior IT Support, I