Store Manager - Glasgow

Recruiter
Sofa Workshop
Location
Glasgow
Salary
26000.0000
Posted
17 May 2017
Closes
16 Jun 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

THE MISSION OF A STORE MANAGER (the Role):

Store Managers at Sofa Workshop thrive on encouraging superior customer service, achieving success through developing their team so we deliver our mission of making the world a more comfortable place. You will be coaching your team to effectively educate our customers on our market leading quality, fabrics, features and best care of our handmade sofas, chairs and footstools. Our employees stand out from the crowd for their customer service - in the same way that the quality of our sofas stand out from the crowd too. Of course, you’ll also be part of a brand that has 30 years experience at our warm and friendly Glasgow store. Our Store Teams are vitally important to Company success as we rely on them to share our passion, with our customers, for our beautiful handcrafted products, with integrity and authenticity. To help with this, everyone has the chance to visit our workshops to see how our furniture is handmade by skilled craftsmen for our customers. If you are in search of a new and exciting challenge which comes with future opportunities, then this could be the ideal move for you.

WHY WORK FOR US:

- Company pension scheme and life assurance

- First class management training which is highly regarded within the industry

- Generous staff discount and a vast selection of discounts with partner retailers

- You will be joining during a time of significant growth with future opportunities that go with this

A DAY IN THE LIFE OF A STORE MANAGER (the Tasks):

- Demonstrate significant leadership qualities in a customer facing environment

- Accountability for the commercial performance of the store and achieving KPI’s

- Deliver and inspire outstanding customer service and passion for our products

- Develop staff by providing feedback to ensure that there is a positive brand experience for the customer and that the team have excellent product knowledge

- Maintaining the highest standards in terms of merchandise displays

- Build an effective team environment

- Manage the vision and mission of Sofa Workshop within the store

STORE MANAGER MUST HAVE’S (the knowledge, skills and qualifications):

- Passion for our bespoke products

- Vibrant, upbeat and confident personality

- Competitive spirit and a proven track record of exceeding targets through others

- Strong communication, negotiation and persuasion skills

- Significant experience in a retail environment with management responsibility

- Motivational leadership abilities in order to drive store success

- Possess a natural ability to coach best in class customer experiences

- Ability to prioritise tasks and manage time effectively

A STORE MANAGER’S WORKING WEEK (the Hours):

This is a retail environment and we expect all employees to be flexible with the days they are available to work. Flexibility with working at different locations is advantageous.

Thanks for reading and we hope you find this inspiring to get in touch and find out more.