Development Director - Home Based

Fullbrook Consulting Group
17 May 2017
16 Jun 2017
Contract Type
Full Time

The Client:

A telecommunications and contact centre solutions provider

Role & Key Responsibilities:

  • The Development Director will be responsible for managing the product strategy for the software development function of the business.
  • Ensure smooth running of the product development and software development teams.
  • Create and implement a new strategy to aid the company’s upcoming business transformation.
  • Work closely with various other senior management members in order to effectively integrate the software development product strategy.
  • Play a key role in the development of the company’s software product portfolio, get involved with designing product roadmaps and creating new development methods.
  • Strive for continuous improvement across the software and product development functions.
  • Management responsibilities including recruitment, training and appraisals etc.
  • Financial responsibilities, such as forecasting and budget management.
  • Effectively manage 3rd party and partner relationships.
  • Oversee product and software quotations and proposals.
  • Ensure quality of coding and software development.
  • Partake in presales activities and support other departments with ad hoc requests as and when needed.
  • Keep up to date with the latest technology trends and competitor news.

Skills & Experience:

  • Experience of delivering multi-channel strategies.
  • A strong software development background.
  • Strong experience of developing contact centre applications.
  • Financial management experience.
  • Strong knowledge of software and product development processes and best practice.
  • Skilled using Cloud based software tools.
  • Excellent management and leadership skills.
  • The ability to motivate and drive teams.
  • Great communication skills, both verbally and written.
  • First-rate organisational skills, along with administrative and time management skills.


  • Home based