Sales / Customer Service Advisor

eRecruit Solutions Ltd.
16 May 2017
15 Jun 2017
Contract Type
Full Time
A Sales / Customer Service Advisor is sought to join the call centre team of this cosmetic surgery provider based in London.

The organisation is a multi-award-winning cosmetic surgery provider with over 30 years' experience in medical cosmetic treatments. They specialise in Cosmetic & Plastic Surgery, Body Contouring & Liposuction, Hair Transplants & Restoration and Dermatology.

As a Sales / Customer Service Advisor, you will be the first point of contact existing and potential patients. You'll predominantly handle inbound enquiries from all over the country, mostly from future patients interested in cosmetic surgery and medical treatments.

Title: Sales / Customer Service Advisor
Location: London
Salary: £20k - £22k per annum, OTE £27k
Benefits: Team building days, Vitality Health option

The Sales / Customer Service Advisor will be responsible for the following:
-Answering calls and internet enquires by phone and email
-Engaging with callers and qualifying leads
-Describing product / treatment benefits and special offers
-Working to targets for bookings and conversion rates
-Entering notes into a database, including dates for follow up calls
-Account managing your customer base
-Keeping up to date with sector trends including competitor activities
-Constructively working as part of one sales team; sharing ideas, knowledge and resources

The ideal Sales / Customer Service Advisor will possess the following:
-Experience in a similar customer service / sales / telesales / call centre role
-An excellent telephone manner
-The ability to work to sales targets
-A desire to work in a medical / cosmetic surgery sector

As a Sales / Customer Service Advisor you will be fully trained in an extensive product portfolio, allowing you to handle each call with a clear patient care and customer service focus.

Please click to apply for the role of Sales / Customer Service Advisor in London!

If the details shown on your CV match our client's requirements, we will provide our client with your full details so that they can judge whether you may be suitable for the opportunity advertised. Your details, as submitted by you, will only be used in relation to this specific opportunity. We may also use your details to contact you by email about our free career advice site CareerSavvy. By applying to this advert and submitting your CV and/or cover letter to us, you give express consent to us using your details for these purposes.

eRecruit Solutions is a flat fee online recruitment company, who actively recruit for the following roles: Telesales Executive, Call Centre Sales Executive, Customer Service Representative, Customer Service Advisor, Sales Executive

Ref: HAR120583