Broker Desk Consultant

Stellar Select Limited
14 May 2017
13 Jun 2017
Contract Type
Full Time

We now have a new opportunity for a Broker Desk Consultant role based in Bracknell with a specialist mortgage lender and servicer. Our client is offering up to £23,000 as a basic salary, onsite parking, a comprehensive benefits package and a superb working environment. The role will hold responsibility for being a conduit between distribution, sales and the new business processing team to ensure optimum service standards are efficiently delivered.

Responsibilities for the role of Broker Desk Consultant

  • Establish an excellent working relationship with Regional Account Managers and new business team
  • Demonstrate an in-depth knowledge of product offering and lending policy
  • Take ownership of inbound calls and always seek to find solutions to broker queries
  • To proactively chase outstanding documentation and applications, effectively communicate product proposition and manage communications of new products, product withdrawals, services and other key information to our distribution.
  • Develop a complete understanding of the broker portal, provide training to broker staff and provide 1st line support
  • Plan and organise own workload to ensure personal and team objectives and deadlines are met
  • Liaise with new business processing, challenging underwriting decisions where appropriate
  • Contribute towards functional strategy development, planning and implementation process
  • Feedback key market intelligence and recommend areas for improvement

Experience required for the role of Broker Desk Consultant

  • Excellent communication and relationship management skills are essential
  • Previous/existing knowledge within the Buy to Let and Residential Mortgage industry is essential
  • Experience of working within Financial Services environment is essential
  • Telesales experience is desirable

Salary: Up to £23,000 plus benefits

Benefits: Free onsite parking, great benefits and superb office facilities with an onsite restaurant

Role: Permanent

Location: Bracknell

For more information regarding the role of Broker Desk Consultant contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days