Customer Lifecycle & Campaign Manager
Customer Life Cycle and Campaign Manager £50-55,000 dependant on experience + package with flexible working
Customer Life Cycle and Campaign Manager £50-55,000 dependant on experience + package with flexible working around core hours.
Located in the highly prestigious St Peter's Square development in the city centre, Distrelec are establishing their new Enterprise Hub and hiring Customer Life Cycle and Campaign Manager.
The Enterprise Hub will be the European centre for the implementation of their new digital operations that will deliver all online trading, marketing and technical deliveries for the organisation.
Distrelec, part of the Datwyler group, is a leading online distributor for electronics, automation, measurement technology, IT and accessories in Europe and the exciting new Enterprise Hub in Manchester will be its first operational presence in the UK.
This is an exciting time to be joining their business. Are you up for the challenge?
You will be responsible for the selection and delivery of customer centric campaigns, which will include both onsite and email campaigns. You will be managing a team of up to 10 people initially and will be collaborating closely with the sales team, providing them with content and strategies for calls. You will be responsible for managing the multi-channel approach to customer lifecycle management and will report in to the Head of Digital.
You will be tasked with managing a CRM system to optimise success of campaigns and customer lifecycle management, determining the types of campaigns to be implemented and managing the times/dates for multiple campaigns.
Skills & experience:
It is essential that you have strong technical knowledge and an analytical mind-set, having previously worked in a customer focused role. You will work closely with your team and will be involved in the training and development of the more junior members. The client is looking for an adaptable, driven and ambitious candidate who is willing to get stuck in to the role and is keen to progress their career.
Benefits: In addition to the supportive and collaborative work environment, you can expect:
- Excellent flex benefits package together with a bonus for every member of staff + pension
- Flexible working around core hours
- 25 days holiday with option to purchase/sell additional days
- Grade A offices with great transport access
- Opportunity to influence the way we work
By joining the Datwyler family, you will not only enjoy the security, opportunities and benefits that come with the security of a global organisation, but also experience the excitement that a start-up business has to offer.
Distrelec is looking for people who are solution seekers, ready to roll up their sleeves and who are motivated to get things done. Distrelec aspires to be the most dominant distributor in the electro component market by serving its customers through understanding their challenges and seeking solutions to meet their needs.
Distrelec's leadership believe that drive and passion are key to success. They are a customer focused company with big ambitions and an exciting journey ahead. At Distrelec, you're empowered to make your mark. With that, comes unlimited possibilities. This is an experience that only a few will ever get.
For more information visit: http://uk/distrelec [https://s/6enkBc7YkqYhV?domain=job-essentials.com]
For more information on the vacancy, or for a confidential discussion about what you are looking for, please contact Hays Digital on .